![]() Time spent, not using a computer in order to keep it from overwriting data, time spent wasted on a scan that could have been used on something productive. If you step away from the computer and don't monitor the results, your program somehow "times out" and closes out after it completing it's scan, thereby negating that time spent, waiting. Your product takes hours, at least 5 hours to run a "Deep Scan" listing thousands if not millions of files on this computers hard drive in order to find videos that were mistakenly deleted through itunes thought to be duplicates. I am dissatisfied with your product as it is not only a poorly designed product but it is not doing what it is meant to do. Please send me the letter of Destruction and RMA. ![]() You also need to uninstall the software and remove it from your computer. Once the refund is approved, the corresponding license will be deactivated. It may take up to 10 business days for the refunded amount to reflect in your account. Refund would be made to the "same account/ payment method" that was used to make the purchase, and request for change in the refund payment mode will not be entertained. Stellar will process the refund request within 2 business days.
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